FAQ

General Question About Purchasing cell phones

 1. cellphonesbuying synopsis
 2. The Procedures Of purchasing cheap cell phones from cellphonesbuying?
 3. How To Order?
 4. Payment
 5. Shipment
 6. How To Find The Shipping Information On The Website?
 7. How Long Do Orders Take To Deliver?
 8. Do You Send Me A Tracking Number?

The explaination of using our product
 9. Surf the Net from your mobile?
10. Which is the best handset?
11. How long should my battery last?
12. Why do people shout into their cell phones?

 
After Sales Questions
 13. What Is Your Warranty And Return Policies ?
 14. How Can I Do To Get A Refund Or Exchange ?
 15. Where Can I Send It Back ?

Get Extra Discounts
16. How To Get Extra Discounts if i want to buy cheap MP3 player?

Answers
1. MP3PlayerBuying synopsis
   (1) cellphonesbuying is a company which sells electronic products like  high quality cheap cell phones .
   (2) cellphonesbuying does not add any sales taxes or hidden charges to orders.
   (3)The order total you see (goods total + shipping) is what you pay to us.

   
2.  The Procedures Of purchasing cheap cell phones fromcellphonesbuying? 
  Usually the procedures include: browse the information of cellphonesbuying and cellphonesbuying's high quality  cheap cell phones; register on cellphonesbuying's website; online enquiry and order; payment and shipment; get cellphonesbuying's cell phones products; cellphonesbuying's after service.

 
3. How To Order?
  cellphonesbuying has no minimum order quantity, and we can ship single item sample or large orders worldwide.
  Can you send me a catalogue?"
  "Yes. Although we are adding new cell Phones daily, and constantly updating product descriptions and discount prices, we will a new one for you if you need.  Please let us know which kind of cell phones you want to buy."


 4. Payment  
  cellphonesbuyingaccept PayPal,moneybookers,bank transfer and Western Union as the payment methods .You can buy cell phones from  cellphonesbuyingconveniently!
 See more details on "Payment " page.Any questions ,please feel free to contact us on line!

 
5. Shipment
cellphonesbuying normally deliver the cell phones item within 24 hours after receiving your payment. In-stock orders placed by 2pm (Monday through Friday) are usually shipped out the same day. We currently ship our high quality cheap cell phones by UPS, DHL,FED,Express Mail Service (EMS) , Registered air mail. Signature is required upon receipt for security purposes.

 
6. How To Find The Shipping Information On The Website?

 If you worry about the shipping or haven't received cellphonesbuying's Cell phones products within a period of time, you can find the shipping information on the website. cellphonesbuying's online consultation is always available.

 
7. How Long Do Orders Take To Deliver?
  Delivery times and shipping costs depend on the item, the size of the order, and the destination. The majority of orders arrive with our customers within 10 days after placing an order online. Depending on what you order, your goods could arrive in a shorter time  than that.


8. Do You Send Me A Tracking Number?
  After we dispatch your goods, we will email you a tracking number for the courier used.
  If you have not received a tracking number from us, it probably means we have not sent your order. If you are wondering where your order has got to, please open a ticket in the support system quoting your order number(s).
 
9. Surf the Net from your mobile?

You've probably heard of WAP - access to the 'Mobile Internet' - special cut-down sites optimised for use on a mobile - for more on WAP, see our WAP page.
But what about the rest of the Internet? As well as accessing WAP, there are ways to access the Internet from your mobile. Here are some of the options:
Many phones now have a built-in web browser, as opposed to a WAP browser. As an example, Symbian Series 60 phones such as the Nokia 6680, Nokia 7610, and the Siemens SX1 come with a basic, but functional HTML web browser, as do some other phones including the Sony Ericsson P900 and various Pocket PC and Palm OS powered devices. Pictured on the right is a screenshot of this site on a Nokia 6600. For help getting connected with a Series 60 phone, see our dedicated page.
If you're familiar with Google, you can use your WAP phone to search and display web content on a WAP phone - details on our WAP page
If your mobile has Bluetooth or Infrared, you may be able to use it as a modem, and connect to the Internet with a PDA or laptop.

 
10. Which is the best handset?
Which is the best TV programme? It depends on what you like, doesn't it? The most popular programmes are the soaps, which few would rate as quality programs. Similarly, the best-selling handsets are the cheap ones. Are they the best?

 
11. How long should my battery last?
This depends. Expect a NiCd battery to last up to 500 to 600 charge cycles. A NiMH battery slightly less. Li-Ion batteries fade away gradually. After 500 cycles, they have about half their initial capacity. You have to decide when the battery is "too small". Expect to buy an new battery every 18 months.

12. Why do people shout into their cell phones?
There are three explanations: The technical one is that mobile handsets don't have the "sidetone" (a little of the microphone sound fed straight back to the earpiece) that is present in fixed phones. People can't hear their own voice, so they assume the other end can't either. The less technical one is that they think the person at the other end will hear better if they shout (the opposite of the truth, in fact). The third and usual reason is that people simply aren't aware that they're doing it.

 
13. What Is Your Warranty And Return Policies ?   
  1) 1 year free repair warranty: buyer should pay all the shipping and handling fees for the repair.
  2) The returned item must be in brand new condition in order to get the full refund.
  3) Seller is not responsible for lost/damaged packages if uninsured.
  4) No matter what reason if the item(s) return to us, Buyer need to pay S&H again for re-ship the item (except we
  write wrong buyer address). So please make sure your address is updated.
 
14. How Can I Do To Get A Refund Or Exchange? 
 Send the cell phones with all accessories, also the invoice, back to our company. When we get it, we will give you refund through Paypal or exchange you a new player. It may take 2-3 days for the transaction to go through. Please write a note in your package with your id number and item number so that we can identify you. If not, your case might be delayed for few days.

 
15. Where Can I Send It Back? 
  Our address:
South International Square A Building 1601,
Yitian Middle Road,
Futian district,Shenzhen City
 
 
16. How To Get Extra Discounts if i want to buy cheap cell phones? 
  Register to be our member ,and our system will upgrade your rank according to your transaction records and quantity! you'll be automatically promoted to cellphonesbuying VIP member, and you'll automatically enjoy our member discount on any products you order.
 
cellphonesbuyingcan get you better prices for large volume orders. If you are interested in a quote for a large quantity of items, please contact us with the following details:
  (1)The item code and description
  (2)The exact desired order quantity
  (3)A general prediction of likely ongoing order quantity if any
  (4)What your desired time frame would be
  (5)Any special packing instructions, e.g. bulk packing without product boxes
With this information we will get back to you with a quote for the product price. Shipping costs /logistics arrangements would need to be discussed in more detail for large orders.

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